Announcements

Uncle Biff's Cookies Sweepstakes!
If you sign up for Paperless Billing (E-Bills) you could win a dozen of Uncle Biff's California Killer Cookies. Delivered!
Simply login to Customer Self-Service and sign up for Paperless Billing. Visit hwd.com/cookies for sweepstakes details.


"How To" Notecards

UPDATE YOUR AUTOPAY INFO

If you are currently signed up for AutoPay and your credit card number or bank account has changed, we have created a short guide to updating your payment information. Click the Bill Inserts link on the left-side menu above to download this reference document.

UPDATE YOUR CONTACT INFO

It's easy to change your contact information. Simply login to your account and choose Update Contact Info on the left-side menu. You can keep track of your change requests by clicking My Request Summary.


STOP YOUR WATER SERVICE

Moving isn't easy but we try to make stopping your water service a little easier. Simply login to your account and choose My Service Requests on the left-side menu. Then click Stop Service and walk through the steps to schedule your stop service request.