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Announcements

CUPCAKE SWEEPSTAKES!
If you sign up for Paperless Billing (E-Bills) you could win a dozen Sprinkles cupcakes. Delivered!
Simply login to Customer Self-Service and sign up for Paperless Billing. Visit hwd.com/cupcakes for sweepstakes details.


"How To" Notecards

CHANGE YOUR EMAIL ADDRESS

To change the email address you login with, simply click New User Registration. Go through each of the required steps and replace your old email address with your new one. You can re-enter your current password or create a new one. Once you've saved your changes they will take effect immediately.
UPDATE YOUR CONTACT INFO

It's easy to change your contact information. Simply login to your account and choose Update Contact Info on the left-side menu. You can keep track of your change requests by clicking My Request Summary.


STOP YOUR WATER SERVICE

Moving isn't easy but we try to make stopping your water service a little easier. Simply login to your account and choose My Service Requests on the left-side menu. Then click Stop Service and walk through the steps to schedule your stop service request.