Welcome to the Helix Water Payment Portal

Pay online with One Time Pay, no registration required.

Pay Now

Create an account to be able to use extended features.

Register Now

Pay Now

A convenience fee of $4.50 with a maximum transaction amount of $550 will be charged for all debit/credit cards and $0.00 for electronic check (ACH/EFT) with no maximum.

Fast and Easy

No registration is required for "One Time Pay," the fastest way to pay online and confirm payment.

Safe and Secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-Friendly

Paying online reduces paper use and is an easy way to help the environment.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

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Check out our Online Account User Guide
Email us at [email protected]
Call us at (619) 466-0585

Our office hours are Monday-Friday 8:30 am- 5 pm.

Please Note: If you are scheduling a payment beyond the due date, late fees/disconnections may still apply.

If you are looking to pay an amount that is different than your balance due, please press "pay selected" and "proceed to checkout." On the following screen, please press "pay other amount" and enter the amount that you wish to pay.